Job Description

Chambers

Chambers, recently named one of New York City’s Top 100 Restaurants by the New York Times, opened in June of 2022, was added to the Michelin Guide that very year and was also the recipient of a glowing NY Times Review.

Our menu from Chef Jon Karis (formerly of Gramercy Tavern) showcases the best of seasonal New York City cooking, with a frequently changing menu (alongside a few staples) that is as meticulously prepared as it is craveable. Our exploratory beverage collection of soulful wines, spirits and fermented beverages built by Beverage Director and world-renowned sommelier Pascaline Lepeltier (formerly of Racines NY and Rouge Tomate) is both world-class and approachable. We are deeply committed to creating an atmosphere that puts the comfort and pleasure of the diner’s experience at the forefront, with service led by General Manager Jared David (formerly of Racines NY and Babbo).

Why Chambers?

At Chambers we believe we have a responsibility as an independent restaurant to take the time and care to work with the farmers, purveyors, winemakers (and more) who are dedicated to leaving things better than they found them—including our staff. We value our team members and make it a priority to offer a real work-life balance that encourages longevity with the restaurant and long-term growth. We offer competitive pay and a comprehensive benefits package, including paid vacation, vision/dental/medical, pre-tax transit, and a host of other voluntary benefits (even pet insurance!).

Servers work closely with all members of the restaurant’s management team to ensure that dinner service is operating at peak performance. Servers are responsible for exuding a warm, welcoming sense of hospitality while delivering service that is confident, knowledgeable, approachable, and efficient. Servers are hands on from the beginning to end of the guest experience – with guests, with the rest of the service team, and with the Back of House team.

Compensation : $11.35/hour + tips

Responsibilities

• Oversee and guide guest’s complete restaurant experience
• Provide knowledgeable, approachable, efficient, and energetic service at all times, while maintaining proper flow of service
• Maintain full menu knowledge for both food and beverage items, including all allergen information
• Adhere to all company service standards and protocols
• Utilize the POS system correctly for order entry and payment processing
• Ensure proper table maintenance, including water service, beverage service, bussing, etc.
• Stock and prepare service-related items
• Run food from kitchen to tables
• Run beverages from bar to tables
• Maintain professional and warm guest communications
• Communicate respectfully and clearly with service team and management
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any escalated guest situations
• Maintain all workspaces and common spaces in a clean, neat, organized manner and in accordance with DOH standards
• Additional service and/or operational tasks as determined by managers
• Assist teammates to anticipate all other FOH needs
• Perform service quickly and efficiently without compromising the guest experience and without taking shortcuts
• Complete all assigned opening and closing duties
• Cultivate relationships with guests to create return business
• Lead by example in properly executing all service standards and protocols
• Contribute to pre-shift

Required Qualifications

• Minimum 2 years of restaurant experience in a high volume, upscale to fine dining restaurant
• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
• Excellent communication, organizational, and interpersonal skills
• Willingness to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Strong salesmanship skills
• Experience with Toast strongly preferred
• Team-focused mindset and empathetic approach to collaboration
• Ability to train new Servers in all aspects and responsibilities of the role

Preferred Qualifications

• 2+ years of experience as a Server, Captain, or related role in a restaurant with a comparable service style and/or cuisine in New York City.
• A proven track record of dependability and a continuous focus on learning and development
• Experience working with an extensive beverage program in a sales-focused role: 200+ wine labels or equivalent
• Continued self-education and expansion of food, beverage and service knowledge

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. RACINES NYC LLC reserves the right to add or delete duties and responsibilities at the discretion of Chambers or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Chambers is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Tags

Full time, Seasonal work, Shift work

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