Job Description

System One is seeking a detail-oriented and self-motivated Insurance Follow-Up Representative to support a respected medical facility in Tulsa, OK. This role is responsible for resolving outstanding insurance claims by working directly with payers, identifying claim issues, and facilitating timely reimbursement. The ideal candidate will have strong analytical skills and hands-on experience managing the full claims lifecycle, including denials and appeals.

Key Responsibilities:

• Contact insurance companies to determine reasons for outstanding or unpaid claims
• Research, analyze, and resolve claim issues to ensure timely payment
• Submit additional documentation or information as requested by payers
• Identify trends in denied or delayed payments and recommend solutions to prevent recurrence
• Prioritize and follow up on aged and high-dollar accounts receivable with accuracy
• Ensure timely and consistent follow-up on all assigned payer accounts
• Provide backup support to the Authorization Department as needed

Required Qualifications:

• Minimum of 2 years of insurance follow-up experience
• Experience handling insurance denials and appeals
• Ability to navigate payer websites to check claim and appeal statuses
• Strong computer skills, including data entry and experience with EMR systems
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent written and verbal communication skills
• Strong critical thinking and decision-making abilities
• Ability to work both independently and collaboratively in a deadline-driven environment

Preferred Qualifications:

• Prior physician billing experience
• Previous authorization experience

Compensation:

• $18.00 – $20.00 per hour
• Contract to hire opportunity

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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